When you're operating a business, you need to make sure that everything running smoothly and reliably. Technology is an integral part of modern business and day-to-day operations, and you need everything to be reliable and precise. Technical problems can negatively affect your business in a multitude of ways, and keeping a stable and effective business platform is integral to help keep your clients happy and workers efficient.
Enter Headington Solutions. We are an IT support company with years of experience in the market, and we have worked for many companies to help maintain their technological environment. We have expertise in a variety of fields, and we possess the skills to help keep your business running, regardless of size or configuration. We offer a variety of services, from management to data recovery, each tailored to your business' unique needs and set-up. We will work with you at each step of the way, not only to correct errors, but prevent them from occurring in the future.
IT Operations Management
Headington Solutions can help you mature your IT operations from a reactive “firefighting” mode of management to a proactive orientation that can improve IT service delivery, cost efficiency and customer satisfaction.
By taking a management approach to IT, Headington Solutions can take full responsibility for the smooth functioning of the infrastructure and operational environments that support application deployment, including the network infrastructure; server and device management; computer operations management; and help desk services for an organization.
With Headington Solutions IT Operations Management you no longer need to worry about your IT. We will take care of that for you. This enables you to focus on your business, while Headington Solutions monitors and maintains your infrastructure to keep your business operating optimally.
Managed Services
Just like larger companies, small businesses need technology to operate efficiently and to compete effectively. But as reliance on IT grows, the resources to support an increasingly complex IT environment may not. In many small businesses, IT resources are scarce, and can be quickly overwhelmed with the day-to-day responsibilities of keeping the IT infrastructure that the business depends on up and running.
If you fall behind in keeping up with things such as backups, patches and security, the odds are that you’ll face an IT outage or another problem down the road that will negatively impact your business. For instance, if your server, business application or network goes down unexpectedly, you may face substantial productivity and revenue losses as a result.
Headington Solutions can offer services such as alerts, security, patch management, data backup and recovery for different client devices: desktops, notebooks, servers, storage systems, networks and applications. Offloading routine infrastructure management to an experienced Headington Solutions professional lets you concentrate on running your business, with fewer interruptions due to IT issues.
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Remote Monitoring & Maintenance
We know how frustrating it can be whenever a computer, a printer, or your network goes down. It prevents people from being able to complete their daily tasks, which adds to the cost of operations, and the cost of repairing the problem. With Headington Solutions remote monitoring and maintenance service, you never have to worry about that again.
Remote Monitoring and Maintenance (RMM) is the act of proactively monitoring your technology systems including servers, networks, and equipment 24/7 providing a view into the health and status of your IT services. This monitoring produces real-time alerts and reporting in order to detect critical issues to prevent major systems errors before they arise and give your company peace of mind.
Configuration profiles are set up for all of your workstations and servers where we can catalog important information about the PCs you need managed; such as the operating system, software license information, anti-virus information, internal specifications of the machines, and user information. Ongoing maintenance and updates are delivered via these profiles to all of your computer systems after hours or whatever time is convenient without interrupting your business.
RMM takes the day-to-day maintenance off your company's plate and allows you to get back to what really matters: providing exceptional service. Your company is responsible for enough; working with clients, providing top-notch customer service and staying ahead of the competition. The last things you want to deal with are easy-to-fix network issues that take up chunks of your team’s day. RMM significantly decreases a firm's chances to downtime due to round the clock monitoring of your IT systems.
Remote Support
In addition to RMM that allows Headington Solutions too easily and seamlessly maintain your technology infrastructure, end users can also be taken care of with remote support. Problem resolution is quickly administered, whether you’re across the street or across the country. Headington Solutions can quickly login to your screen and see the same error you are seeing in real-time. You no longer have to wait to have your problems fixed allowing you to continue on with your day.
Managed Backup & Disaster Recovery
Out of all the problems a business can face, few are as catastrophic and massive as data loss or sudden IT disaster. Ensuring your data and server systems are safe can be an expensive, laborious, and stressful process. Headington Solutions has a long history of providing small businesses managed backup & disaster recovery solutions. You need to be ready for anything when it comes to your company, and we offer an effective, simple to implement system that will ensure you're not left missing all of your critical data.
A lot of different things can happen to your systems. Hackers, viruses, power failures, natural disasters, and simple human errors can all cause loss of data and shutdown of essential server or IT systems. In most cases, our solutions can give you back the data you may have lost and restore your IT systems quickly and effectively. Server and application failures don't have to be the end of the world for your business, and thanks to Headington Solutions Managed Backup, they won't be.
Headington Solutions Managed Backup ensures the smallest, fastest, most intelligent backups possible by using Deep Deduplication, Altered Data Tracking and WAN Optimization technologies. Backups complete as quickly as possible - without impacting your Internet connection or your business.
No Internet would normally mean no backup. With Headington Solutions Hybrid-Cloud backups, local storage provides a redundant backup repository so you can be rest assured the backup is functional and your data is always being backed up - even in the event of an Internet outage.
Managed Antivirus
Headington Solutions uses Webroot SecureAnywhere Antivirus which protects your systems against all types of malware threats. Webroot delivers real-time advanced Internet threat protection through its BrightCloud security intelligence platform. A Management Dashboard allows Headington Solutions to manage the security of all your devices. If a threat is encountered, Headington Solutions receives an alert where our expert technicians can clean your system from this dashboard without effecting the user.
If an unknown threat is encountered, Webroot will monitor the process recording everything it does. It then has the ability to roll back anything it has done restoring your system to the way it was before the treat was encountered. This has even proven effective even against some Ransomware.
Email & Website Hosting
Having a dedicated email and professional website helps attract new customers and maintain communication with clients. Headington Solutions offers website hosting for all the popular formats like WordPress, Joomla, Drupal, etc. with your company domain name. Our servers are fast and have a 99.9% uptime guarantee and are professionally managed.
Headington Solutions email hosting is available in POP or IMAP and is backed with a professional Spam Filter. Enjoy your email the way it was meant to be with all the Spam filtered out. In the event a message was filtered that was not spam you can release it easily from the Protection Report and train the filter to your needs.
Contact us today and we can create a professional website and email services tailored to your needs.
Sales & Services
As with most computer related services company, Sales and Service is where it all began. Headington Solutions has years of experience procuring the right equipment for your needs. We have custom-built hundreds of computer systems all to the specific needs of our customers.
Our Service is second to none. A quick phone call connects you with a technical professional and many times your problem can be resolved with Remote Support in minutes.
